What is the first step in responding to a workplace emergency?

The first step in responding to a workplace emergency is to assess the situation. This involves understanding what has happened, determining the nature of the emergency, and evaluating the potential risks involved. By assessing the situation, a responder can gather vital information that will guide the next steps in the response plan, such as whether to call emergency services, evacuate people, or provide first aid.

Without this initial assessment, any action taken may not address the specific needs of the situation, leading to unnecessary delays or exacerbating the emergency. For instance, if a responder immediately evacuates the area without understanding the cause of the emergency, they might inadvertently expose employees to greater danger. Hence, a clear and careful assessment is crucial for an effective and safe response to any emergency situation.